FIRECOMMS
TO DISCUSS THE IMPORTANCE OF THE CUSTOMER EXPERIENCE
IN PANEL AT IPTV WORLD FORUM ASIA
Cork, Ireland — December 3,
2008 — Firecomms Ltd., a leading developer of
high speed Plastic Optical Fiber (POF) transceivers and Surface
Emitting Lasers (VCSELs), will participate in a panel entitled
"Harnessing Good Customer Experiences to Increase Revenues
for Operators" at
the upcoming IPTV World Forum Asia Conference & Expo.
As evangelists for the use of plastic optical fiber in
home networks, Firecomms representatives speak and participate
in panels on the benefits of this medium for IPTV applications.
At IPTV World Forum Asia, Niall Keegan, Firecomms’ general
manager, Asia Pacific, will participate on the panel with:
Puneet Garg, general manager of IPTV; Bharti Airtel, India
Senior Representative, Digisoft.TV; and Robert Winters,
chief marketing officer, Shenick.
The panel will convene on Thursday, December 4 at 16:40
at the conference which is held at the International Convention & Exhibition
Centre in Suntec Singapore. (www.iptv-asia.net). Topics
for the panelist include:
- The importance of customer relationship management
for IPTV
- Is there a market for consumers seeking better care:
will they pay more?
- Does picture quality make a difference to television
revenues?
- How can quality of service be consistently guaranteed,
not just to the home but all the way to the TV?
- Content portability and home networking possibilities—how
can these features help to hold on to customers long-term?
"Firecomms leads the development of devices to drive
POF, a low-cost, easy to install, high-quality optical
cabling," says Niall Keegan, Firecomms' general
manager, Asia Pacific. "Due to its ease of use, large
core tolerances, and low costs, POF is enjoying significant
growth in a wide range of applications, including IPTV
data transmission where the integrity of the signal must
be preserved in very diverse environments."
Firecomms, together with Mitsubishi Rayon, will provide
a POF home networking demo on booth 33 at the IPTV World
Forum Asia exhibit.
About
Firecomms Ltd.
Firecomms, a compound semiconductor company, develops
high-speed light sources in visible range wavelengths.
Firecomms’ lasers and LEDs provide the groundwork
that will revolutionize optical data communications for
small area networks, such as in-car networks and home networks.
Firecomms’ low power visible lasers unleash the potential
for advances in medical devices, barcode scanners, and
optical storage devices.
The Ireland-based
company leverages its ten years of photonics research experience,
optical expertise, and extensive IP portfolio to develop
cost-effective solutions for applications in which the
use of glass fiber optics is prohibitively expensive. Additional
information about Firecomms is available at www.firecomms.com.
Further
Information:
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